Privacy Policy

Last updated: February 2026

condobayan ("we", "our", or "us") operates condobayan.ph, a real estate listing platform serving Philippines. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

Information You Provide:

• Account Information: When you register as an agent or user, we collect your name, email address, phone number, and password.
• Listing Information: Property details, descriptions, photos, and contact information you provide when creating listings.
• Communications: Messages, inquiries, and correspondence you send through our platform or contact forms.
• Payment Information: Billing details and payment method information (processed securely by third-party payment processors).

Information Collected Automatically:

• Usage Data: Pages visited, features used, search queries, and interaction patterns.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Location Data: Approximate location based on IP address to show relevant market content.
• Cookies and Similar Technologies: See our Cookies section below.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our listing platform
• Create and manage your account
• Process transactions and send related notifications
• Display your property listings to potential buyers/renters
• Facilitate communication between agents and interested parties
• Send account updates, security alerts, and administrative messages
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our services
• Detect, prevent, and address fraud, security, and technical issues
• Comply with legal obligations and enforce our terms

3. Sharing of Information

We may share your information with:

• Other Users: Your profile information and listings are visible to platform users according to your account settings.
• Service Providers: Third-party vendors who assist with hosting, payment processing, email delivery, analytics, and customer support.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• With Your Consent: For any other purpose with your explicit permission.

We do not sell your personal information to third parties.

4. Listings and Public Content

Information you include in property listings (descriptions, photos, location, contact details) is public and visible to anyone using our platform. Do not include sensitive personal information in listings unless necessary for the property transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Understand how you use our platform
• Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password storage using hashing
• Regular security assessments
• Access controls and authentication
• Monitoring for suspicious activity

While we strive to protect your data, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legitimate business purposes, legal compliance, dispute resolution, and fraud prevention.

Deleted listings and account data may be retained in backup systems for up to 90 days before permanent deletion.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Withdraw Consent: Revoke consent for optional data processing

EU/EEA Users: If you are located in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at privacy@condobayan.ph.

9. International Data Transfers

condobayan operates in Philippines. Your information may be transferred to and processed in countries outside Philippines where our service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us